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Job Title:  Planner

Job type: Full-time
Work Location: Wigan WN3 6XE

Your responsibilities:

  • Ensure Excel diary is filled to target values with achievable weeks work for time and distance
  • Keep review page up to date and ensure you have the necessary information from all parties to do this.
  • Be responsible for arranging/ordering necessary hire plant equipment, vans etc. and booking engineer, 2ndman, warehouse staff work and informing sub-contractors/Warehouse Manager via email.
  • Ensuring files and all job paperwork is in place, including additional paperwork items, and checked to be ready within identified time parameters.
  • Ensure Wednesday diary check takes place with either Service Manager or Director.
  • Ensure Service Orders are in diary and booked 3 months in advance.
  • The customer relationship with the service department
  • Manage a customer base and contracts
  • Reach clearly identified confirmation targets set for you.
  • Be responsible for the Contract Spreadsheet allocated to you and deal with queries, bookings and returns relating to your customers.
  • Follow company procedures correctly including: record keeping and updating for Contract Spreadsheets, CRM processes, raising service orders and call outs, following queries and booking all orders with customers.
  • Working closely with each other, the Service Manager and Engineers to ensure any returned work is re-booked and reconfirmed, within the same week where possible, reducing the return figures and maintaining a high level of customer service. 

If you are interested above job profiles please share your updated CV and  following details  given below.

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